Frequently Asked Questions

Yes, we offer free pickup from the Honolulu Airport.

For the rental deposit, we require $200 in the form of a hold on your credit or debit card. Once the rental is returned, we release the hold.

For the rental payment, we accept either cash, debit card, or credit card.

When you make a reservation via our online booking form, no deposit or payment is needed. We only collect the rental fee and deposit on the day you pick up the vehicle.

No! We accept all valid driver’s licenses, issued in any state or country, to rent a vehicle.

No, the rental fee includes unlimited mileage!

Yes, we offer the following four insurance packages.

Lucky Owl Complete is $33 per day and includes:

• Collision Damage Waiver (CDW) - $0.00 out of pocket (deductible).
• Supplemental Liability (SLI) – $0.00 out of pocket (deductible) up to $1,000,000.
• Personal Accident Insurance (PAI) – $0.00 out of pocket (deductible).
• 24-hour Roadside Assistance – Jump, Tow, Free Tire Replacement Labor & Service, Lost Key/ Lockout Services.

Basic Collision Package is $27.99 per day and includes:

• Collision Damage Waiver (CDW) – $0.00 out of pocket (deductible) up to $1,000,000.
• 24-hour Roadside Assistance – Jump, Tow, Free Tire Replacement Labor Service, Lost Key/ Lockout Services.

Standard Package is $29.99 per day and includes:

• Collision Damage Waiver (CDW) – $1000 out of pocket (deductible).
• Supplemental Liability Insurance (SLI) – $0.00 out of the pocket (deductible) up to $1,000,000.
• 24-hour Roadside Assistance – Jump, Tow, Free Tire Replacement Labor Service, Lost key/ Lockout Services.

Basic Liability Package is $19.00 per day and includes:

• Supplemental Liability Insurance (SLI) – $0.00 out of the pocket (deductible) up to $1,000,000.
• 24-hour Roadside Assistance – Jump, Tow, Free Tire Replacement Labor Service, Lost Key/ Lockout Services.

Yes, we offer after hours pickup and drop off options. Please put your reservation down for 8am if you are arriving/departing before we are open and 6pm if you are arriving/departing after we close for the day. We will send you a confirmation email after you reserve online and then we will ask you for more information and go into detail about how you pick up the vehicle when we are closed!